Terms of Service
Please read these terms carefully before exploring studios, scheduling appointments, or registering your barbershop or salon.
- Zero Commission on Haircuts: ChairMora charges 0% commission on barbershop and salon services. Studio owners keep 100% of their cut revenue.
- Independent Businesses: Salons, barbershops, and stylists listed on ChairMora are independent service providers, not employees of ChairMora.
- Free for Clients: Clients never pay any subscription, booking, or reservation fee to use ChairMora to book a chair.
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Client,” or “Studio Owner”) and ChairMora Technologies Inc. (“ChairMora,” “we,” “us,” or “our”).
By accessing, browsing, or utilizing the ChairMora website (chairmora.com), booking an appointment, or listing a studio, you confirm that you are at least 18 years old (or the age of legal majority in your jurisdiction) and possess the legal authority to enter into this agreement. If you do not agree to these Terms, you must immediately discontinue use of the platform.
2. ChairMora Platform Role
ChairMora operates as an online discovery marketplace, directory, and technology booking engine.
ChairMora is not a salon or barbershop. We do not provide cosmetology, barbering, haircutting, coloring, or styling services directly. When a Client schedules an appointment via ChairMora, the contract for styling services is formed directly and exclusively between the Client and the independent studio or stylist.
Each studio is solely responsible for service quality, licensing compliance, safety standards, and pricing accuracy.
3. Client Bookings & Cancellations
- Instant Confirmation: When you submit a booking, the appointment is registered in real-time on the studio owner's digital agenda, and an instant confirmation alert is dispatched.
- Arrival & Punctuality: Clients are expected to arrive at the studio on time. Repeated no-shows or late cancellations may result in a studio declining future appointments.
- Cancellation Policies: Because stylists reserve their chairs exclusively for your requested time slot, clients must communicate cancellations in advance either by replying to their booking confirmation email or phoning the studio directly.
- Payments for Haircuts: Unless explicitly noted otherwise, service fees are paid directly to the studio or stylist at the time of appointment completion according to the studio's accepted payment methods.
4. Studio Subscriptions & 0% Commission
ChairMora offers transparent subscription tiers for barbershops and salons:
Starter Free ($0 / Free Forever)
24/7 online client self-scheduling for 1 chair (with optional 2nd chair add-on at $9/mo), 1 external calendar sync (Google, Outlook, Calendly, Cal.com, or Apple iCal), public profile in city catalog, studio photos, portfolio social links, and 0% commission.
Studio Booking Pro ($15/mo billed annually or $19/mo monthly)
Flat unlimited chairs ($0 per-seat add-on fees), unlimited external calendar syncs with real-time anti-double-booking protection, automated SMS and email reminders, no-show protection deposits, team chair calendar, holiday blackout manager, and priority directory ranking. (Pure booking focus with zero AI charges).
Studio AI Suite ($24/mo billed annually or $29/mo monthly)
Everything in Studio Booking Pro plus the unlimited AI intelligence suite: menu and pricing analysis, review sentiment and reply drafting, brand and city-page copy, client message drafting, chair prep briefs, weekly performance digests, schedule gap analysis, and gallery alt text.
Multi-Location Enterprise Fleet ($49/mo billed annually or $59/mo monthly)
Up to 5 studio locations, centralized cross-location reporting, fleet-wide AI intelligence, priority carousel catalog placement, custom staff permission roles, and dedicated onboarding concierge.
0% Commission Guarantee: ChairMora does not deduct percentages from your styling revenue. Studio subscriptions are flat monthly/annual software fees processed securely via Stripe.
Cancellation: Studio owners may cancel or downgrade their subscription anytime directly from their studio dashboard. Cancellations take effect at the end of the current billing period.
5. Studio Content & Ownership
Studio owners retain full copyright ownership of logos, studio photography, and service descriptions uploaded to their profile.
By uploading content to ChairMora, you grant us a worldwide, non-exclusive, royalty-free license to display your studio profile, images, and menu across our directory, marketing channels, and search previews to promote your business. You represent and warrant that you hold all necessary copyright and publicity rights for all images submitted.
6. Prohibited Activities
Users and studio owners agree not to:
- Post misleading, deceptive, or fraudulent studio profiles, pricing, or reviews.
- Deploy bots, scrapers, or automated tools to crawl the directory or overload server capacity.
- Circumvent or tamper with platform security measures, authentication tokens, or rate limiters.
- Harass, threaten, or abuse stylists, clients, or ChairMora support staff.
7. Disclaimers & Limitation of Liability
THE CHAIRMORA PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHAIRMORA TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DISPUTES OVER STYLING RESULTS, SERVICE CANCELLATIONS, PROPERTY DAMAGE, OR PHYSICAL INJURY ARISING AT ANY INDEPENDENT STUDIO.
IN NO EVENT SHALL CHAIRMORA'S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO CHAIRMORA DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
8. Dispute Resolution & Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law.
Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved first through informal good-faith negotiations with our legal department before seeking binding adjudication in the competent courts of Montreal, Quebec.
9. Legal Inquiries & Notices
For formal legal notices, questions regarding these Terms, or copyright inquiries, please reach out to our legal department:
ChairMora Technologies Inc.
Legal & Regulatory Affairs
Email: legal@chairmora.com
General Inquiries: support@chairmora.com